Privacy Policy
Welcome to Nawarco (“Nawarco”, “Company”, “we”, “our”, or “us”).
Nawarco respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website, create an account, place an order, participate in our loyalty program, or interact with our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect We may collect the following categories of information: A. Personal Information When you create an account, place an order, contact us, or participate in our loyalty program, we may collect: Full name Mobile number Email address Delivery address Billing address Order history Loyalty points and rewards information Customer support communications B. Payment Information Payments made through our website are processed through secure third-party payment providers. We do not store complete credit card or debit card details on our servers. Payment providers may collect payment-related information necessary to process transactions securely. C. Technical & Device Information When you visit our website, we may automatically collect: IP address Browser type and version Device type Operating system Website usage behavior Referral URLs Cookies and tracking technologies
2. How We Use Your Information We use your information for legitimate business purposes, including to: Process and deliver customer orders Manage customer accounts Operate our loyalty and rewards program Provide customer support Improve website functionality and user experience Analyze purchasing behavior and website performance Prevent fraud, abuse, or unauthorized activity Send transactional notifications and delivery updates Conduct marketing, advertising, and retargeting campaigns Comply with legal and regulatory obligations
3. Marketing & Advertising Communications Nawarco may send marketing and promotional communications through: WhatsApp SMS Email Social media advertising platforms By providing your contact information and using our services, you consent to receiving promotional communications from us. You may opt out of marketing communications at any time by: Following unsubscribe instructions Contacting our customer support Requesting removal from marketing lists Please note that transactional or service-related messages may still be sent when necessary.
4. Cookies & Tracking Technologies Our website uses cookies, pixels, and similar tracking technologies to improve performance and marketing effectiveness. These technologies may include: Google Analytics Meta (Facebook) Pixel TikTok Pixel Snapchat Pixel These tools help us: Understand customer behavior Measure advertising performance Improve website functionality Deliver personalized advertisements Conduct remarketing campaigns You may disable cookies through your browser settings; however, some website features may not function properly.
5. Loyalty Program Customers participating in Nawarco’s loyalty program may earn and redeem points based on purchases and promotional campaigns. We may use loyalty program data to: Track points and rewards Personalize offers and promotions Improve customer experience Analyze purchasing preferences Nawarco reserves the right to modify, suspend, or terminate the loyalty program at any time.
6. Sharing of Information We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only when necessary to operate our business, including: Payment gateway providers Delivery and logistics companies Marketing and advertising partners Website hosting and technology service providers Analytics providers These third parties are contractually or legally obligated to safeguard your information and use it only for authorized business purposes.
7. Data Retention We retain personal information only for as long as necessary to: Fulfill orders and provide services Maintain business and financial records Comply with legal obligations Resolve disputes Enforce our agreements When information is no longer required, we may securely delete or anonymize it.
8. Data Security We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information from: Unauthorized access Misuse Loss Disclosure Alteration or destruction Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights Subject to applicable laws, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your data Withdraw marketing consent Request information about how your data is processed Requests may be submitted through our contact information listed below.
10. Third-Party Services & Links Our website may contain links to third-party websites, applications, or services. Nawarco is not responsible for the privacy practices, content, or security of external platforms. We encourage users to review third-party privacy policies before interacting with their services.
11. Children’s Privacy Nawarco’s services are intended for adults and individuals capable of making purchases under applicable laws. We do not knowingly collect personal information from children under the age of 18. 12. Kuwait Delivery Services Nawarco currently provides delivery services exclusively within the State of Kuwait. Delivery information provided by customers is used solely for order fulfillment, customer support, and operational purposes.13. Changes to This Privacy Policy Nawarco reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on this page with the revised effective date. Continued use of our website and services after updates constitutes acceptance of the revised policy.
14. Contact Information If you have any questions regarding this Privacy Policy or your personal information, please contact us: admin@nawarco.co
